Terms & Conditions

Here at Deerup.com we keep our overhead extremely low so we can bring you the lowest prices possible. To realize the best pricing for the consumer we do not have employees operating a call center. Please email us any concerns and we will typically respond within one business day.


Shipping & Delivery

  • Orders typically take 1-2 business days to process before shipping out when in stock.
  • International orders typically ship within 5-7 business days.
  • We will select the best carrier for standard shipping based on your address which is typically USPS or UPS Ground.
  • You will receive an email when your order ships.
  • Some products drop ship from the manufacturer.
  • If a product is back ordered or delayed at the manufacturer we will notify you as soon as the manufacturer informs us. Depending on the manufacturer it could be 1-2 weeks after your initial order was placed.
  • Free shipping promotions - Some promotions offer free standard shipping on all orders within the Continental U.S., APO/FPO, Alaska, Hawaii & Puerto Rico. We will select the best carrier for standard shipping based on your address. Free shipping is not valid with express options or international orders.
  • We charge your account at the time of your checkout--NOT when we ship the products!

 

Returns

  • We allow returns and exchanges within the first 30 days of your purchase.
  • Please review our complete Return & Exchange Policy.

 

Payment

  • We accept PayPal, Visa, MasterCard and Discover.
  • We charge your account at the time of your checkout--NOT when we ship the products!

 

Promotions

  • Coupon code promotions do not combine. Please use one coupon code per order.
  • Free Shipping promotions are automatically applied to qualifying orders!

 

View Order History

  • If you created an account, you will be able to login and view your order history, tracking, updates and notes about your order.
    Order Lookup

 

Updating Your Account

  • To update your account information, login and provide the new details.
  • To modify an order currently being processed please email mail@deerup.com

 

Privacy & Security

  • We collect your Name, Address and email when processing orders.
  • We do NOT sell or give out this information.
  • Occasionally we will send our customers promotions and specials.
  • If you do not wish to receive these solicitations you can easily opt out.
  • Our site is PCI compliant and utilizes standard security practices for ecommerce sites like SSL encryption.

 

General Disclaimers

  • Photo color may vary on various monitors and mobile devices.
  • Some products are drop shipped from the manufacturer.
  • If a product is back ordered or delayed at the manufacturer we will notify you as soon as the manufacturer informs us. Depending on the manufacturer it could be 1-2 weeks after your initial order was placed.
  • We attempt to ensure the accuracy of the information on this site, but can't be held responsible for inaccuracies, typos or misrepresented information.
  • Most of the information provided on our site is supplied directly from the manufacturer's website or catalog.
  • Sizing varies slightly between each manufacturer.

Customer Service

     • Delivery & Returns
     • Terms & Conditions
     • Search Terms
     • Advanced Search
     • Order Lookup
     • Contact Us
     • Web Site Info

 

 

     • Web Design By Crosby Interactive

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CONTACT US

  • MAILING ADDRESS:
    Deer Up
    195 Raymond Hill Road, Suite D
    Newnan, GA 30265

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